This policy explains how Dv8 handles information submitted through the website, including quote requests, service planning questions, and general contact forms.
Dv8 may collect information that you choose to provide, such as name, company, email address, phone number, project location, lane count, product interests, opening schedule, service concerns, and message content. The website may also receive ordinary technical information such as browser type, approximate location, referring page, and usage data that helps keep the site reliable and understandable for business visitors.
Information is used to answer inquiries, prepare product or service conversations, route requests to appropriate team members, coordinate with dealers or support partners when relevant, improve website content, and maintain basic business records. For example, a center planning request may be reviewed for product category fit, service timing, indoor play adjacency, and the questions Dv8 should ask before preparing a clearer scope.
Dv8 does not sell inquiry information as a consumer data product. Information may be shared with service providers, dealers, logistics partners, or internal teams when needed to respond to your request, operate the website, or meet legal and business obligations. If your project requires a specialized partner, Dv8 may use your submitted details to make the handoff more useful and avoid repeated explanation.
Dv8 keeps inquiry information for as long as reasonably needed for business follow-up, record keeping, and project continuity. Reasonable administrative and technical safeguards are used, but no website transmission can be guaranteed perfectly secure. Please avoid sending sensitive financial, personal, or regulated information through the general contact form.
You may request that Dv8 update contact details, stop nonessential communications, or review a privacy question by sending a request through the contact page. Some records may be retained where required for legitimate business, legal, or security reasons.
